Refund policy

Thank you for shopping at JimbleStack.com, operated by TRELIXA TECHNOLOGIES PRIVATE LIMITED ("Company", "we", "our", "us"). We strive to provide the best digital goods and services to our customers. However, due to the nature of digital goods, all sales are final. Please read our refund policy carefully before making any purchase.

1. No Refunds All sales of digital goods are final and non-refundable. Once you have gained access to the purchased digital goods, we are unable to offer refunds, exchanges, or cancellations. By making a purchase, you agree to these terms.

2. Exceptions We may, at our sole discretion, offer refunds or exchanges in the following situations:

  • If the digital goods you purchased are found to be defective or not as described.
  • If you have made a duplicate purchase by mistake.
  • If there are exceptional circumstances that warrant a refund, as determined by our customer support team.

3. Requesting a Refund If you believe you are eligible for a refund based on the exceptions above, please contact our customer support team within 5 days of your purchase. Include your order number, a detailed description of the issue, and any supporting evidence. Our team will review your request and respond within 1-3 business days.

4. Processing Refunds If a refund is approved, it will be processed using the original method of payment. Please note that it may take 5 - 7 business days for the refund to be reflected in your account, depending on your payment provider.

5. Contact Us If you have any questions or concerns about our Refund Policy, please contact us:

TRELIXA TECHNOLOGIES PRIVATE LIMITED
203, #789 Sector-i, Sy 69, Sbr Cv Towers,huda Techno, 
Madhapur, Hyderabad, 
Shaikpet, Telangana, India, 500081.
Email: [email protected]

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